Facebook Werbekonto gesperrt - Was du jetzt tun solltest!

Mathis Limmeroth
COO

Performance-Marketing, Meta Advertising Expert

Stand: 26. Mai 2023
6 min Read time
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Was du unbedingt wissen musst
It happens that Facebook blocks your advertising account and you don't know why
We'll show you what reasons the blocking can have and how you can reactivate your Facebook advertising account
In this article you will also find out how you can prevent such a blockage in the future

How do I know that my Facebook advertising account has been deactivated?

If you have a Facebook advertising account, there are several ways to find out that it has been deactivated. First, you will no longer see ads on Facebook. Also, if you try to create an ad, you will get an error message saying that your account is disabled. If you try to access your account, you will also receive an error message. The error message usually says: "Your account has been disabled due to violations of our advertising policies." In some cases, you may receive a message from Facebook confirming that your account has been deactivated. This message is usually sent via email or the Facebook app.

Werbekonto deaktiviert Meldung
Werbekonto deaktiviert Meldung

Warum ist mein Konto deaktiviert?

One of the most common reasons for deactivation is that you have violated Facebook's policies. Make sure you carefully read and follow the current guidelines before running your ads. It is also important to check regularly for policy updates as they may change over time. Another reason for deactivation may be that your account has not been properly verified.

In addition, each Facebook advertising account must be linked to a valid credit card or PayPal account. If your payment information is not correct or up to date, this may result in deactivation of your account. In some cases, a Facebook advertising account may also be disabled if suspicious activity is detected. These include, for example, unusual login attempts from different locations or drastic budget increases.

Was kann ich tun, wenn mein Werbekonto deaktiviert wurde?

If your Facebook advertising account has been suspended or deactivated, it's important to act quickly. Because the longer you wait, the harder it will be to reactivate your account. First, you should try contacting Facebook Support and find out why exactly your account was blocked.

To do this, go to Facebook's Ads Manager or Business Help Manager. You can describe your situation there. Often it is due to a technical error or one of the many advertising guidelines that was misanderstood. If you know the reason for the blocking, you can react accordingly and possibly reactivate your account so that you can advertise on Facebook again as quickly as possible.

Reactivate your Facebook advertising account through a Meta Ads agency

There is also the option to manage your advertising account via a Meta Ads Agentur to reactivate it, as they will support you in the release process and can contact Facebook directly. However, there is no guarantee that it will be unlocked. Unblocking is often only possible for larger advertising accounts from companies that already had a high ad spend on Facebook. If this applies to your advertising account, we can help you with the unblocking process. Please feel free to contact us using the contact form at the end of the article.

How can I prevent my Facebook advertising account from being suspended in the future?

1. Facebook Richtlinien beachten

If you want to prevent your Facebook advertising account from being blocked in the future, there are a few things you should keep in mind. On the one hand, you should read Facebook's advertising guidelines carefully and stick to them. It is also important that you choose your advertisements carefully and only promote content that is really interesting for your target group. Even if it is tempting to advertise with “sensational” offers, this can quickly lead to a ban. Be creative with your advertising, but always be fair!

2. Business Manager Verifizierung

Another easy way to prevent a ban in the future is Meta Business Manager verification. To do this, you need to provide some personal information to Facebook. You can find detailed instructions here.

3. Abgelehnte Anzeigen löschen

If one of your Facebook ads is rejected, you should generally not request a review but delete it directly. A re-review request for a rejected ad could result in an immediate suspension of the Facebook advertising account if the attempt is unsuccessful.

Häufig gestellte Fragen

Wie kann ich mein Facebook Werbekonto wieder aktivieren?

Um dein Meta-Werbekonto wieder zu aktivieren, befolge bitte die folgenden Schritte:

Melde dich bei deinem Facebook-Konto an.

Go to the Ads Settings page. You can find this page by clicking on the small triangle in the top right corner of your Facebook profile and selecting "Ad Settings" from the drop-down menu.

On this page you should see a message about deactivating your account. Click the "Form" link to submit a request to restore your account.

Fill out the form by providing all the required information. This includes your full name, the email address you use for your Facebook account, and an explanation why you believe your account was mistakenly deactivated.

After you subwith the form, wait for a response from Facebook. They should get back to you within a few days.

Please note that Facebook has the right to disable accounts that have violated their terms of service. If your account has been deactivated due to a violation of these Terms, it may not be able to be reactivated.

Wie entferne ich Einschränkungen von meinem Facebook-Werbekonto?

If your account has restrictions, you may have violated one of Facebook's advertising policies and your Facebook advertising account is suspended. First, you should go through these guidelines and make sure you meet all the requirements. If you believe the restriction was a mistake, you can subwith a request for review, similar to the procedure described above.

Warum kann ich keine Werbeanzeigen schalten?

There are several reasons why you can't run an ad. Your account may have restrictions, you may have violated Facebook's advertising policies, or your advertising account may be disabled. Review your account settings and advertising policies to ensure you meet all requirements.

Warum kann ich kein neues Werbekonto erstellen?

Facebook has certain liwiths on the number of advertising accounts a person or organization can have. If you already have the maximum number of accounts, you will not be able to create a new account. Even if you have violated Facebook's advertising policies in the past, this could prevent you from creating a new account.

Warum wurde mein Werbekonto gesperrt?

There are several reasons why Facebook suspends an advertising account. These include violations of Facebook's advertising policies, unusual activity that could indicate fraud, and exceeding the maximum number of advertising accounts.

Wie reaktiviere ich mein deaktiviertes Werbekonto?

Similar to activating an advertising account, you can submit a request for verification if your account has been deactivated. Go to your account settings and click "Submit Verification Request." Follow the on-screen instructions and submit your application. Facebook will review your application and inform you of their decision.

We are happy to help with problems with meta advertising accounts.

You might also be interested in this topic: Die Kraft der Facebook Ad Library

Your Facebook advertising account has been suspended and you're wondering why and what you can do now? In this blog post you will learn the most common reasons for your Facebook advertising account to be blocked and the best strategies to unblock your account. If you have any further questions, we can contact you Meta Ads Agentur bestens beraten.

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